Responsible Gambling

At NV Casino, we are dedicated to providing a safe and enjoyable online gaming environment. We understand that gambling is a form of entertainment, and for the vast majority of our players, it remains just that. However, we also recognise that for a small percentage, gambling can become problematic. Our commitment to responsible gaming is fundamental to our operations and is integrated into every aspect of our platform and customer service.

We adhere to strict regulatory guidelines and best practices to ensure that our players can manage their gaming activity effectively. This includes offering a suite of tools designed to help you stay in control, providing clear information about the risks associated with gambling, and training our staff to identify and assist players who may be experiencing difficulties. Our goal is to prevent gambling-related harm and to support those who need help.

Problem gambling can manifest in various ways and is not always obvious. It is important to be aware of the potential signs, both in yourself and in others. Recognising these indicators early can be crucial for seeking help and preventing further issues.

• Spending more money or time gambling than you can afford or intended.
• Feeling a need to be secretive about your gambling activities.
• Chasing losses, meaning you try to win back money you have lost by gambling more.
• Gambling affecting your relationships, work, or other responsibilities.
• Feeling anxious, guilty, or depressed after gambling.
• Borrowing money or selling possessions to gamble.
• Lying to family or friends about the extent of your gambling.
• Experiencing withdrawal symptoms, such as irritability or restlessness, when trying to cut back or stop gambling.

If you identify with several of these signs, or if you are concerned about someone you know, we strongly encourage you to consider taking action.

Gambling should always be viewed as a leisure activity, not a way to make money. To keep your experience with NV Casino enjoyable and within healthy limits, consider the following advice:

• Set a budget for your gambling and stick to it. Only gamble with money you can afford to lose.
• Never chase losses. Accept that losing is part of the game.
• Balance gambling with other activities and hobbies.
• Avoid gambling when you are feeling stressed, upset, or under the influence of alcohol or drugs.
• Take regular breaks during your gaming sessions.
• Understand the rules of the games you play and the odds involved.
• Do not let gambling interfere with your daily responsibilities or relationships.

By following these simple guidelines, you can ensure that your time at NV Casino remains a positive and entertaining experience.

NV Casino provides you with the ability to set various limits on your account to help manage your gambling activity. These tools are designed to empower you to control how much money you spend and how frequently you play.

• Deposit Limits: You can set a maximum amount of money you can deposit into your NV Casino account over a specified period (daily, weekly, or monthly). Once this limit is reached, you will be unable to deposit further funds until the period resets.
• Loss Limits: This feature allows you to define the maximum amount of money you are willing to lose over a set period (daily, weekly, or monthly). If your net losses reach this threshold, you will be prevented from placing further wagers until the limit period concludes.
• Wager Limits: You can set a maximum amount you are willing to wager over a specified period (daily, weekly, or monthly). This helps control the total sum of your bets, regardless of wins or losses.

These limits can be adjusted at any time. Any request to decrease a limit will take effect immediately. Any request to increase a limit or remove a limit will involve a cool-off period before becoming active, typically 24 hours, to allow for careful consideration in line with our responsible gambling policy and regulatory requirements.

If you feel you need a short break from gambling, NV Casino offers Time-Out and Cool-Off options. These features allow you to temporarily restrict access to your account for a defined period without needing to self-exclude completely.

• Time-Out: A Time-Out period can be set for shorter durations, such as 24 hours, 48 hours, or 7 days. During this time, you will not be able to log in or gamble on our platform.
• Cool-Off Period: For slightly longer breaks, a Cool-Off period can be applied, typically ranging from one month to six months. Similar to a Time-Out, you will be unable to access your account for gambling purposes during this period.

Once a Time-Out or Cool-Off period is activated, it cannot be reversed until the chosen duration has expired. This measure ensures that you have the necessary time away from gambling without immediate temptation.

For individuals who feel they need a more significant break from gambling, or who are concerned that their gambling has become problematic, NV Casino offers a comprehensive self-exclusion program. Self-exclusion allows you to voluntarily close your account for an extended period, preventing you from accessing our services.

You can choose to self-exclude for periods of six months, one year, three years, or five years. During a self-exclusion period, you will be unable to log in to your NV Casino account, deposit funds, or place any bets. We will also take reasonable steps to prevent you from opening new accounts with us.

Once a self-exclusion is activated, it is irreversible for the chosen duration. Upon the expiry of your self-exclusion period, you will need to contact our customer support team to request reactivation of your account. This process includes a further cool-off period to ensure your decision to return to gambling is well-considered.

We also recommend considering multi-operator self-exclusion services available in your jurisdiction, which can help you self-exclude from multiple online gambling platforms simultaneously.

NV Casino is strictly committed to preventing underage gambling. Our services are not intended for, nor available to, individuals under the age of 18 (or the legal age of majority in their jurisdiction, if higher). We employ robust age verification procedures during the registration process and continuously monitor our platform to ensure compliance.

To help us protect minors, we encourage parents and guardians to:

• Keep your NV Casino account details and passwords confidential.
• Supervise children's internet usage.
• Install internet filtering software on your devices to block access to gambling websites.
• Educate children about the risks of underage gambling.

Any account found to belong to a minor will be immediately closed, and any winnings forfeited. We take our responsibility in this area very seriously.

To help you monitor your gambling activity and maintain awareness of the time spent playing, NV Casino offers Reality Checks and Session Reminders.

• Reality Checks: This feature allows you to set periodic pop-up reminders during your gaming session. These reminders will inform you of the elapsed time since your session began and often display your net winnings or losses during that period. This interruption provides an opportunity to pause, reflect on your play, and decide whether to continue or take a break.
• Session Reminders: Similar to Reality Checks, Session Reminders can be configured to notify you when you have been playing for a specified duration. These reminders are designed to prevent extended, uninterrupted gambling sessions and encourage regular breaks.

You can customise the frequency of these reminders through your account settings. We recommend utilising these tools to stay mindful of your gambling habits and ensure your play remains within your comfort zone.

If you are unsure whether your gambling habits are healthy, taking a self-assessment can provide valuable insight. NV Casino encourages you to honestly answer a series of questions to evaluate your relationship with gambling.

Consider the following questions:

• Do you spend more money on gambling than you intended?
• Do you spend more time gambling than you intended?
• Have you tried to stop or reduce your gambling without success?
• Do you borrow money or sell possessions to gamble?
• Has gambling caused problems in your relationships or at work/school?
• Do you feel guilty, anxious, or depressed because of your gambling?
• Do you lie to hide the extent of your gambling?
• Do you gamble to escape from problems or feelings of boredom?

If you answered "yes" to several of these questions, it may indicate that your gambling is becoming problematic. This self-assessment is a starting point, not a definitive diagnosis. If you have concerns, please reach out to our customer support team for guidance on available tools and resources. Remember, seeking help is a sign of strength.

If gambling stops being fun, free and confidential help is available. These organisations are independent of this site and of any operator:

International support (any country)

• Gambling Therapy (free global online support in 30+ languages)
• GamCare, National Gambling Helpline · Helpline: 0808 8020 133
• Gamblers Anonymous (international 12-step fellowship, find local meetings)